Smartlink is a technology similar (but not the same thing as) Bluetooth technology. It works by using your Smartphone to broad your router's wireless password to any nearby Zmodo or MeShare or FunLux wireless IP cameras after you manually type your WiFi password into the ZSight mobile app.
When connecting using Smartlink, always make sure that your Smartphone is connected to a 2.4 GHz connection on the same wireless router that you intend to connect your Smartlink camera to.
If Smartlink connection was unsuccessful, you'll want to try the following steps:
Sometimes, Smartlink connection was successful, however the connection process took so long; the mobile app does not know that Smartlink connection was successful. We call this issue the "Timeout Error." To troubleshoot this, choose the option in your mobile app to add a device by "Search LAN." This will search your router for any devices that are already conneted to your network. If you experienced the Timeout Error, you will be able to add your camera by choosing the "Search LAN" option on your mobile app.
If the above recommendation didn't solve the issue, check the wireless security settings in your router and make sure that your router is using either WPA2-PSK (AES) or WPAWPA2-PPSK (TKIP/AES)
TKIP and WEP encryptions are deprecated and no longer considered secure. Therefore, Zmodo wireless cameras do not support these unsecure encryption types. If you switch to either WPA2-PSK (AES) or WPAWPA2-PPSK (TKIP/AES) and try again to connect using Smartlink, your connection should be successful.