How Far Can I Run My PoE Cameras?
The distance that a PoE camera can be ran is dependent on the quality of ethernet cable used. The included cables for the PoE kit are 60ft long. Please follow the recommendations below if you need to...
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Adjusting camera layout
If the camera layout on your display is not in an order that you like, you can switch the cameras to specific channels. For example, you'd like the video from channel 1 switched with the video from...
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How to Repair The Cable on a Simplified POE Camera
**Warning** Cutting the end off of a camera or cable will VOID the warranty on that item. **Warning** **if your cable end is defective, or has corrosion, this may be covered under warranty, create...
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Troubleshooting Camera Connection to the Simplified POE NVR
In the event that the Simplified POE Cameras (SKU ZP-IBT15-S or ZP-IBH15-S) are not showing any video when connected to the Simplified POE NVR (SKU ZP-NE14-S) please complete the following steps:...
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Setting Up Wireless for NVR IP Cameras
Before you begin you will need: Camera MUST be WIRED directly to your router and powered on Router IP address range Gateway address (this is your router's IP address) >You will need to install...
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Reset Zsight Account Password
If you are unable to login to the original account because you forgot the password, you can reset that password through Zsight. On the login screen, choose the bottom option “Forgot Password?” and...
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Change Device's Zsight Account
If you have accidentally scanned the QR code device onto the wrong Zsight account, or you are wanting to change the account to which the device is associated, you will need to delete the device...
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Viewing/Sharing Device on Multiple Zsight Accounts
If you want to view your QR Code device (IP camera, DVR, NVR) on multiple devices (iOS or Android) using the same Zsight account, you will just download the Zsight app and login using the same email...
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Setting the date and time on my P2P system
From the main menu select "General Settings". On the left side, select "Date & Language" . The "System Time" must be set in using a 24 hour clock. For AM you would use numbers from 1-12 for...
View ArticleWhy Doesn't the Video Appear When I Connect to an HDMI Monitor?
The first generation of Peer-to-Peer DVR units and NVR units were only compatible with HDMI TVs that support 50Hz variables. HDMI TVs will support either 50Hz, 60Hz, or both variables. The Hz...
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Wireless Kit NVR Password Reset
If you are unable to login to the white NVR box from the wireless kits (ZMD-NV-SBN4 or ZP-NB14), first trying using the defaults: Username: admin (all lowercase) Password: 111111 If the defaults are...
View ArticleComplete User Manual for the DT-SAN4 and DX-SAN8
The full user manual for the DT-SAN4 and DX-SAN8 can be downloaded from this link: http://files.zmodo.com/Software%20Discs%20and%20User%20Manuals/User%20Manuals/DX-SAN8%20Full%20Manual.pdf
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Lower Resolution for ZMD-DX-SAN8, ZMD-DX-SIN8, and DS-H81A (Firmware V70.1.2.3)
First, if the DVR was working at the default resolution (1280x720) and it was manually set too high, hold the reset button on the back of the DVR for 30 seconds to bring it back to default resolution...
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Lower Resolution for ZP-NE14-S
First, if the NVR was working at the default resolution (1280x1024) and it was manually set to a non-working resolution, hold the reset button on the back of the DVR for 30 seconds to bring it back to...
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How To Connect a Device Online Using Peer-to-Peer (P2P) Connection on a...
Zmodo devices that have a QR code printed on the label support online viewing using our P2P server. A QR code looks like this: All Zmodo products that have a QR code can be setup on the internet...
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Alternative Mobile Application - Third Party Mobile App for Android and...
IP Cam Viewer Basic and IP Cam Viewer Lite - A Free 3rd Party App If you are having trouble viewing your cameras with the mobile app Zsight or the MeShare app, or if you had to do port forwarding...
View ArticleMy Camera Talked at Me! How to Setup a Camera using Smartlink
New Zmodo wireless cameras support a method of connection called "Smartlink." If your camera played a voice message that said "Ready for Smartlink" the first time that you turned on the camera, then...
View ArticleHow to Connect Wireless IP Cameras to a Simplified Power Over Ethernet (SPOE)...
If you need to connect any number of Wireless IP cameras to your Zmodo NVR, please follow along with the steps in this video:
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How to Locate the SKU Number on Your Device
Zmodo DVRs, NVRs, Cameras, and Accessories use a SKU number instead of a Model Number. If you contact technical support or request a warranty repair, you will be asked to provide the SKU number of...
View ArticleHow to Backup a Video Clip from a DVR or NVR with July 2015 Software (New...
DVRs and NVRs with software from July 2015 have a new method of backing up and saving video files. Please refer to the below video for steps on how to create a clip and backup a video file clip:
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