The distance that a PoE camera can be ran is dependent on the quality of ethernet cable used. The included cables for the PoE kit are 60ft long. Please follow the recommendations below if you need to run them further.
CAT5 cable can be used to run the PoE camera up to 200ft.
CAT6 cable can be used to run the PoE camera up to 300ft.
At this time, there is no solution to run the cameras further than 300ft.
If the camera layout on your display is not in an order that you like, you can switch the cameras to specific channels. For example, you'd like the video from channel 1 switched with the video from channel 3.
Open the main menu and select "DEVICE MANAGEMENT"
Next, from the list on the left, click on "ADD DEVICE"
(this is usually the default when you open the device management menu)
Here you can copy down the IP addresses and see which channels thay are currently connected to. Select the camera you wish to change using the box under "channel" and delete the cameras as needed. You can then select "ADD DEVICE MANUALLY"
You can enter the IP address of the camera you wish to add in the order that you want them to be listed. Although you can not directly select which channel the camera will connect to, the system will order them starting with channel 1.
**Warning** Cutting the end off of a camera or cable will VOID the warranty on that item. **Warning**
**if your cable end is defective, or has corrosion, this may be covered under warranty, create your warranty online at http://www.zmodo.com/rma or contact our support department**
The cable pinout on the Simplified POE camera is different from the stanrard LAN cable because only four out of the eight cables within the LAN cable are actually used.
If the cable on the camera is damaged and needs to be replaced, please use the diagrams above to model how to reinstall the cables into the pin positions.
Pins 1 and 6 are power, pin 1 is negative and pin 6 is positive. Pins 2 and 3 transmit data to and from the camera.
**Please do not use this diagram to create a pinout for a separate power source for the Simplified POE cameras. The cameras use a proprietary data communication protocol, therefore the only way to power on the camera is to directly connect it to one of the back ports on the the Simplified POE NVR.
In the event that the Simplified POE Cameras (SKU ZP-IBT15-S or ZP-IBH15-S) are not showing any video when connected to the Simplified POE NVR (SKU ZP-NE14-S) please complete the following steps:
1. Make sure that your router is securely connected to the NET port on the NVR (ZP-NE14-S) using an ethernet cable. The NVR will be unable to locate the any cameras that are connected to it unless the NVR is also connected to a router.
2. Make sure all cameras are securely connected to the PORTS input on the back of the NVR using either ethernet cables or the simplified ethernet cables that came included with the Simplified POE kit.
3. If the cameras are still not appearing on the screen, press and hold the reset button on the back of the NVR for 30 seconds while the NVR is turned on. This will set the camera input to default settings, and the NVR will automatically search for SPOE cameras that are connected to the back of the NVR.
Before you begin you will need:
>You will need to install the IPC Search software located here:
http://files.zmodo.com/Software%20Files/NVR%20Tools/IPCSearch1.0.15_Setup.exe
Once installed:
>Click "refresh" to find wireless devices.
Next, move the mouse to the device you want to set up and right click. You will see two options, left click on "Networking".
A new window will open as shown below (notice the two tabs, Networking and WiFi). First, uncheck the DHCP option at the top. Next, enter the IP address and gateway as needed to work with your router. After you enter the information on the "Networking" tab click save and close the window. Right click on the device and select "Networking" to repeat this process for the "WiFi tab".
You will want to open the camera in an Internet Explorer browser. Example, if the IP address you gave the camera was 192.168.1.50, then you will type http://192.168.1.50 in the browser's address bar and then hit enter. Once you get to the login screen, be sure to enable compatibility view in the browser settings (In IE, tools>compatibility view). You will need to login with your username and password.
Default username: admin Password: 111111
Click on the gear(settings) the go to the Network section and make sure you uncheck DHCP and save the settings. You then want to click on Wireless Settings. You may need to fill in the proper IP address information to match the settings you entered earlier. You will then double click on the wireless router that should have come up in the list below. You will enter your wireless password and choose connect. It should say succeed and then you will choose save. After both options succeed you can close out of that configuration box.
****WEP is not an acceptable security key option and the camera will not accept any WiFi network with this type of security encryption. You must use WPA/WPA2.
If you are unable to login to the original account because you forgot the password, you can reset that password through Zsight. On the login screen, choose the bottom option “Forgot Password?” and then input the email address for that Zsight account.
Then you should receive an automated email from meshare@meshare.com with a link to reset that password. If you don't see the email, check your spam folder. Also, if this link does not open properly in
If you have accidentally scanned the QR code device onto the wrong Zsight account, or you are wanting to change the account to which the device is associated, you will need to delete the device from the first account. To do that you will login to Zsight under the account to which that device is currently associated. Then while on the List page, press and hold on the device you are wanting to remove and you should see a prompt show up to “Delete Device.”
Then once you have deleted that device from the original account, you should now be able to add that device to any other account you would like.
**FYI: If the device that you deleted was being shared to other accounts, you would need to redo the sharing process from within the new account to which the device is associated.**
See link to Sharing Zsight Devices:
http://kb.zmodo.com/index.php?action=artikel&cat=1&id=356&artlang=en
Otherwise, if you are unable to login to the original account because you forgot the password, you can reset that password through Zsight. On the login screen, choose the bottom option “Forgot Password?” and then input the email address for that Zsight account. Then you should receive an automated email from meshare@meshare.com with a link to reset that password. If you don't see the email, check your spam folder. Also, if this link does not open properly in mobile browser, then try opening the link from a PC browser and it should work for you.
See link to Password Reset:
If you want to view your QR Code device (IP camera, DVR, NVR) on multiple devices (iOS or Android) using the same Zsight account, you will just download the Zsight app and login using the same email address and password you created on the first device. However, if you want to view the device on multiple devices (iOS or Android) each with a separate Zsight account, you will need to share that device to those other accounts.
Open the Zsight app, tap on the device in the list that you want to share, click on the gear icon on the top right hand side. And then follow the steps shown below for both iPhone and Android, respectively:
Then you will put in the email address of the account to which you would like to share that device.
- If they do not have a Zsight account with that email, they will receive an automated email with a link to create the account online. Or they can sign up within the Zsight app itself.
-If they already had a Zsight account created using that email address, they just need to login to their account.
Once logged into that account (new or existing), they will see a prompt in the Device List notifying that the device is being shared. And just click on “Watch Now” or “Accept” and you should now have access to that shared device on the other account.
Otherwise, if you try to manually adding the device to the second account by either scanning the QR code or searching the LAN, you will get an error message saying the device was already bound to a previous account.
From the main menu select "General Settings". On the left side, select "Date & Language"
.
The "System Time" must be set in using a 24 hour clock.
For AM you would use numbers from 1-12 for the hour and for PM you would use 13-23.
The "time format" setting that allows you to select between the 12 and 24 hour clock only refers to the on screen display.
You can also set the date and select the display format. You can choose to have the display set in different formats as month/day/year or day/month/year.
The first generation of Peer-to-Peer DVR units and NVR units were only compatible with HDMI TVs that support 50Hz variables.
HDMI TVs will support either 50Hz, 60Hz, or both variables. The Hz specification on an HDMI TV indicates the unit is frequency in which the device (DVR or NVR) communicates a video signal to the TV.
If you connect your DVR or NVR to an HDMI TV and you do not see any video signal on your HDMI TV, then most likely the issue is that you are using one of the devices that only supports 50Hz HDMI TVs and your HDMI TV only supports 60Hz.
A resolution for this is to use a VGA cable to connect your DVR or NVR to your TV. All DVRs and NVRs support VGA video. Additionally, the only devices that are not compatible with 60Hz HDMI TVs are video resolution 720P or lower. Therefore, the video resolution on on these devices will look exactly the same regardless of whether they are connected using HDMI or VGA.
If you are unable to login to the white NVR box from the wireless kits (ZMD-NV-SBN4 or ZP-NB14), first trying using the defaults:
Username: admin (all lowercase)
Password: 111111
If the defaults are not working, you can restore the password to factory defaults by removing the top case of the NVR and jumping the two pins on the motherboard as shown below.
To do this, you only need to use a flathead screwdriver or metal paper clip to connect the two pins together. Make sure the metal of the screwdriver or paper clip connects both pins to reset the password. After around 20-30 seconds the NVR should automatically reboot and now be at the default username and password.
The full user manual for the DT-SAN4 and DX-SAN8 can be downloaded from this link:
First, if the DVR was working at the default resolution (1280x720) and it was manually set too high, hold the reset button on the back of the DVR for 30 seconds to bring it back to default resolution (1280x720).
***WARNING: This will reset all the other settings back to default as well.***
Walkthrough to Lower Resolution for ZMD-DX-SAN8, ZMD-DX-SIN8, and DS-H81A (Firmware V70.1.2.3)
Power off DVR, wait 5 seconds
Power DVR back on
Wait until loading screen goes away
Wait another 5 seconds for it to finish loading.
For the ZMD-DX-SAN8 or DS-H81A, you will use Zsight app remote control option.
Zsight Remote Instructions: http://kb.zmodo.com/index.php?solution_id=1329
For the ZMD-DX-SIN8, you can use the buttons on the front panel of the DVR.
Press the following buttons in order:
Menu
OK x 7
Esc
Down
Ok
*****************************************************************************
(only do these steps if DVR was Reset or first time hooking up and the Start-up Guide hasn't been disabled)
Esc x 2
Menu
Down
OK
*****************************************************************************
Ok
Down x 5
Ok
Right
Down
Ok
Up (Once for 800x600, 2 times for 1024x768)
Ok
Down x 2
Ok
Up
OK x 7
Esc
Down
Ok
DVR will reboot with the lower resolution you've selected.
First, if the NVR was working at the default resolution (1280x1024) and it was manually set to a non-working resolution, hold the reset button on the back of the DVR for 30 seconds to bring it back to default resolution (1280x1024).
***WARNING: Reset button will reset all the other settings back to default as well.***
Walkthrough to Lower Resolution for ZP-NE14-S (V40.0.2.14)
Power off NVR, wait 10 seconds
Power NVR back on
Wait until loading screen goes away
Wait another 10 seconds for it to finish loading.
Using Zsight app remote control option (make sure phone is on same WIFI as the NVR)
Zsight Remote Instructions: http://kb.zmodo.com/index.php?solution_id=1329
Press the following buttons in order:
Menu
OK x 7
Esc
Down
Ok
****************************************************************************************************************
(only do these steps if NVR was Reset or first time hooking up and the Start-up Guide hasn't been disabled)
Esc x 2
Menu
Down
OK
*****************************************************************************************************************
Ok
Down x 5
Ok
Right
Up x 2
Ok x 2
Down
Ok
Up
OK x 7
Esc
Down
Ok
NVR should then reboot with the lower resolution (1024x768)
Zmodo devices that have a QR code printed on the label support online viewing using our P2P server. A QR code looks like this:
All Zmodo products that have a QR code can be setup on the internet using the Peer-to-Peer (P2P) method. You can setup your device online using the P2P method using an Android or iPhone smartphone or tablet.
Routers, IP address & support contact #
Apple 10.0.1.1 800-692-7753
Asus 192.168.1.1 877-339-2787
Belkin 192.168.2.1 800-223-5546
Buffalo 192.168.11.1 866-752-6210
D-Link 192.168.0.1 888-909-4786
Linksys 192.168.0.1 800-326-7114
Motorola 192.168.10.1 866-289-6686
Netgear 192.168.0.1 888-638-4327
Trendnet 192.168.0.1 866-845-3673
TP-Link 192.168.1.1 866-225-8139
Internet Service Providers (ISP) & support contact #
Comcast 800-934-6489
AT&T 800-288-2020
Verizon 800-837-4966
WOW 866-496-9669
MediaCom 844-274-6753
Time Warner 888-715-3291
Optimum CN:203-870-2583 NJ:973-230-6046 LI:631-393-0636
CenturyLink 866-642-0444
Charter 888-438-2427
Cox 877-832-7658
Frontier 877-600-1511
Wind Stream 866-445-5880
New Zmodo wireless cameras support a method of connection called "Smartlink." If your camera played a voice message that said "Ready for Smartlink" the first time that you turned on the camera, then you will use the Smartlink method to connect your camera to your router's WiFi connection.
https://www.youtube.com/watch?v=71HtTzvaqgc
1. First, download the free ZSight mobile app and create a ZSight login using a valid email account.
2. Next, make sure that your Smartphone is connected to the same password-protected wireless connection that you intend to connect your camera to.
3. Login to your ZSight account on the ZSight mobile app and tap the + icon on the upper-right corner of the app screen.
**If you are connecting more than one camera, make sure to only setup one camera at a time to avoid a network connection conflict.
4. Select "Smartlink" from the list that appears when you tap the + icon.
5. Follow along with the on-screen instructions on the app, and enter the wireless password to your router when prompted, then tap "Next."
6. The camera will attempt to connect to your wireless router. If the WiFi connection is successful, the camera will play a voice recording that says "Successfully Connected."
**If the app states that the wireless connection timed out, force-close the ZSight app then re-open the Zsight app. Then, tap the + icon and select "Search LAN." Your camera may appear in the LAN list and you can select to add your camera by LAN. If your camera does not appear in the LAN list, go back and try to add by Smartlink again.
7. When prompted, name the camera. You can name the camera anything that you want, but it is necessary to name the camera.
8. When the camera is successfully named, you will be directed back to the Device List in the ZSight app. Tap the icon on the Device List that represents your camera (according to the name that you just named your camera) and you will be able to view your camera's live video and adjust your camera settings.
If you need to connect any number of Wireless IP cameras to your Zmodo NVR, please follow along with the steps in this video:
Zmodo DVRs, NVRs, Cameras, and Accessories use a SKU number instead of a Model Number. If you contact technical support or request a warranty repair, you will be asked to provide the SKU number of your device.
You will first need to locate the Zmodo information sticker on your device as shown below:
The SKU number will be labeled on this sticker as the SKU Number. If your sticker lists both an "Old SKU" and a "New SKU" then the New SKU is the number that you will need to provide. If the sticker has an "Old SKU" you can simply ignore this number.
DVRs and NVRs with software from July 2015 have a new method of backing up and saving video files.
Please refer to the below video for steps on how to create a clip and backup a video file clip:
