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Video Playback on the 8100 and 8110 series DVR's

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Right click the mouse hooked up to the DVR and you will be prompted to log in to the DVR. The default password is 666666. If already logged in move on to the next step.8000 series login prompt

 

After loging in you right click the mouse again to bring up the sub-menu as shown below. Select the "Main Menu" option in the sub menu.

submenu

 

From the main menu select the "Play Back" button.

Main Menu

 

After selecting the playback button you will see the menu displayed below. From top to bottom you will go through and adjust the search parameters to the time and date of the video you are looking to view.  You will want to change the play type to "File Select" or it will go through and play every video file within the search range from start to finish without allowing you to select one. Once you have the parameters set hit search.

record search

 

Below you can see a completed search result. From here simply click on the desired file and hit play. Alternatively you may double click the file to play it as well. Please keep in mind your DVR may have hundreds of video files depending upon your search and the settings in the DVR and you may need to scroll through multiple pages using the blue arrows around the page numbers "<< 001/006 >>" as shown below in a completed searchsearchcomplete.

Upon selecting play you will see it play back your video in the format shown below. You have successfully retreived your video.

playback


Setting Motion recording on the 8100 and 8110 series DVR's

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Setting the 8000 and 8100 series DVR's to record is relatvely straight forward. After having turned on the DVR, if the hard-drive is unformatted or you have just installed your own, you will be prompted to format the disk. If you are seeing this prompt click confirm. This format is necesarry in order for the DVR to be able to record at all. If you do not receive this prompt, or another explaining it does not detect a hard-drive it means the DVR is prepared to continue.

 

Upon completing the hard-drive format you will be left at the main screen. Right click the mouse hooked up to the DVR and you will be prompted to log in to the DVR as shown below in Figure 1. The default password is 666666. 8000 series login prompt

[Fig:1]

After logging in the log in box will disappear and leave you at the main screen with the cameras. Right click the mouse again to bring up the sub menu as shown below in Figure 2.

Select the "Main Menu" option at the bottom of the sub menu.

Submenu

[Fig:2]

Here you can see the main menu belowThe majority of this setup will take place under the "System Setup" menu section of the main menu.Main Menu

[Fig: 3]

 

SystemSetup

[Fig:4]

From System Setup the first changes need to occur under the recording menu. When selected you'll see the general recording setup page(shown below in Figure 5).

RecordingMenu

             [Fig: 5]

The settings shown above in Figure 5 are settings you will use for a basic motion recording setup. If you are looking to set all of your channels to motion recording select all on the channel line. Alternatively you may set channels up individually.  The schedule line is going to allow you to set up the days one by one, or as shown above you can set all days of the week at once to the same schedule(recommended for ease of use). 00:00 to 24:00 means that this setting will be applied for 12am through 11:59pm. Select the motion box to the right of the time schedule as shown above and select save. 

Once you have saved these settings click the exit button to return to the System Setup menu again(Figure 4). This time we will select the "Detection" option in the menu. You can see this menu below as well in Figure 6. 

MotionSettings

             [Fig: 6]

From this menu, although it is by default configured the way it needs to be for basic motion setup, you may adjust the sensitivity of the motion detection, as well as which cameras will be triggered to record. For example above we have channel 1 selected on the Channel line. The channels that you select on the "recording ch" line are what will begin recording when motion is detected on channel 1. 

If you click the "setup" button next to region it will show you the active area for motion detection on the channel selected to the left of that line. Below(Figure 7) you can see this area setup. The area in green is active motion detection and the area in which the camera image shows through cleanly will disregard motion when it comes through. You can use this to block out a busy street in an image or other similar situations.

Motion Area Setup

                   [Fig: 7]

When configured to your liking click the red "X" and it will return you to the previous page. From here you may now click "Save" to confirm your settings. You may now exit all the way out of the menu and back to the main screen.

Again we will now right click the mouse to bring up the sub menu as shown in Figure 2. From the sub menu choose the "Set Recording" option. You will receive a prompt giving you the option to set recording to either automatic recording, manual recording, or stop recording. You will select the "Automatic" option by clicking the "ALL" button as shown below.

Automatic Recording

                              [Fig: 8]

After the selection is made you will click "Confirm" to finalize the setting. You will see a confirmation prompt letting you know you have succesfully changed the setting.

success

                      [Fig: 9]

You have now successully set your DVR to record on motion. When motion does occur you will see icons appear on the camera image. The first is a green "R" indicating that it has begun recording, this will only be there when motion has triggered it or for a short period after motion has ended in the image. The other Icon will be a set of yellow arrows. These arrows indicate that motion is currently occuring in the camera image. You may see these below in the provided image.

motion recording

Default Admin Passwords for Zmodo DVR Units

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The following is a comprehensive list of all default DVR passwords for current and previous Zmodo DVR models:

_________________________________________________________________________________

SBN Series (H9104V, H9108V, ZMD-DD-SBN4, ZMD-DD-SBN8, ZMD-DD-SBN6)

SAN Series (H9114V, H9118V, ZMD-DD-SAN4, ZMD-DD-SAN8)

Login: Admin
Password: 111111 OR 888888
Click Here for more articles relating to this DVR.
________________________________________________________________________________

H8100 Series (H8104UV, H8108UV, H8106UV)

H8110 Series (H8114UV, H8118UV, H8116UV) 

Login: admin
Password: 666666
Click Here for more articles relating to this DVR.
_________________________________________________________________________________

ZMD-DT-SFN6

Login: admin
Password: (Blank)
Click Here for more articles relating to this DVR.
_________________________________________________________________________________

 

SCN Series(ZMD-DT-SCN4, ZMD-DT-SCN8)

SEN Series(ZMD-DH-SEN6)

Login: admin
Password: (Blank)
Click Here for more articles relating to this DVR.
_________________________________________________________________________________

NVR Series: Basic NVR(ZMD-NV-SBN4), Mini-NVR(ZH-NA04-W), and POE-NVR(ZP-NC14-P)

Login: admin
Password: (Blank)
Click Here for more articles relating to the Basic NVR.
Click Here for more articles relating to the Mini-NVR.
Click here for more articles relating to the POE-NVR.
     _________________________________________________________________________________
 
 
If your DVR is not listed in this article, then your DVR does not prompt you for a password or have one by default. You will need to look up your DVR and follow the password reset guidelines if you do not know it.

How do I back up video on my SCN4/8 or SEN6 DVR?

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This article will explain how to back up video that was previously recorded on the SCN series DVR.

Note: Navigating the DVR's menu system is most easily accomplished using the mouse that came with the DVR.

Before starting you will need to insert your USB flashdrive or external Hard-Drive in to the DVR.

After having connected a monitor and your cameras to the DVR, and with it powered on, right click the mouse. You will see a toolbar at the bottom of the screen as shown below. Click on "Playback" and you will be prompted to log in. The DVR has no default password so you may just click log in if you have not changed it. After logging in right click your mouse one more time to return your toolbar along the bottom and select "Playback" one more time.

 

In the playback window that is now open you will first want to select which channels you would like to back up video from. They're listed in the lower right hand area. After marking which channels you would like to back up you will select the day you would like to back up in the calendar above the channel selection as shown below. Days that have recordings on them will be a lighter shade of gray then days without. Just click on the day you want and lastly you will press the circling arrows in the lower right also indicated below.

 

You will now have a timeline list of the days recordings. Put a check mark in any hour of the day you would like to back up, just be sure your flash-drive has the needed room available. When you select the hours you want you will see a "Backup" button appear directly above the circling arrows in the lower right(Shown below). Click this button.


You will be taken in to a window where you need to select the device you want to back up to. You should only have 1 USB storage device and it should be listed here. Put a checkmark in the box next to it and click "Backup"

You are now on the final step of backing up. In the window that has just opened(shown below) you should have listed all the files you want to back up. Before pressing start be sure to change the "Backup Format" type to "AVI" as that is what your computer will be able to read. Once you have you will click start. As you can see from the following pictures the backup can take a while. It takes roughly 10 minutes per gig of video you attempt to back up so keep this in mind when backing up large amounts of video.


 

When your backup finally finishes you will be given the message below. At this point you may hit OK and it will be safe to remove your USB device from the DVR. You have successfully backed up video from the DVR.

Can I use Satellite Internet to see my DVR? --No.

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The short answer is no. In addition Zmodo does not support or assist in the setup of a DVR to be viewed over satellite internet.

 

No matter what your source of internet is, you will always be able to view your DVR over a computer at the SAME LOCATION assuming both the computer and DVR are connected to the same router. However...

 

Viewing a DVR from a remote location is a little more difficult, and due to the setup process and the way the internet works, satellite internet does not allow you to view it from outside the local network because you do not have access to the proper equipment to port forward for the DVR correctly.  Many satellite providers will not allow you to port forward unless you pay for a business class connection and get a static IP.

 

In addition to the issue of port forwarding, the low upload speed and latency issues over satellite internet can cause issues with having a smooth video feed.  Even with the great strides that satellite internet providers have made, due to the fact that the signal must travel to space and back, it still causes extreme latency issues.

How do I playback video on my SCN4/8 OR SEN6 DVR?

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This article will explain how to play back video that was previously recorded on the SCN series DVR.

Note: Navigating the DVR's menu system is most easily accomplished using the mouse that came with the DVR.

After having connected a monitor and your cameras to the DVR, and with it powered on, right click the mouse. You will see a toolbar at the bottom of the screen as shown below. Click on "Playback" and you will be prompted to log in. The DVR has no default password so you may just click log in if you have not changed it. After logging in right click your mouse one more time to return your toolbar along the bottom and select "Playback" one more time.

 

In the playback window that is now open you will first want to select which channels you would like to play back video from. They're listed in the lower right hand area. Any channel highlighted green will play video once this proccess is completed. After marking which channels you would like to view you will select the day you would like to view in the calendar above the channel selection as shown below. Days that have recordings on them will be a lighter shade of gray then days without. Just click on the day you want and lastly you will press the circling arrows in the lower right also indicated below.

 

You will now have a timeline list of the days recordings. Just double click on the hour of the day or the motion recorded file you would like to view and it will begin playing in the screens to the left. You may repeat this proccess for any day you would like to view video for that has been recorded on the DVR.

How do I set up continuous recording on the SCN4/8 OR SEN6?

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This article will show you how to set your SCN or SEN model DVR to record continuously.

After having connected a monitor and your cameras to the DVR, and with it powered on, right click the mouse. You will see a toolbar at the bottom of the screen as shown below. Click on "record mode" and you will be prompted to log in. The DVR has no default password so you may just click log in if you have not changed it. After logging in right click your mouse one more time to return your toolbar along the bottom and select "record mode" one more time.


 

You will now have the record mode window up. In this window you will want to press the "all" circle on the manual line. This will set all channels to manual record. It is recommended that if you do not have a camera on any of the channels you set that channel to stop. Finally press "OK"

 

You should now see a tape icon in the bottom of each camera window indicating it is recording.

 

You are now set up to record at all times on the selected channels.

How do I set up Motion Recording on the SCN4/8 or SEN6?

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This article will show you how to set your SCN model DVR to record on motion only

Note: Navigating the DVR's menu system is most easily accomplished using the mouse that came with the DVR.

After having connected a monitor and your cameras to the DVR, and with it powered on, right click the mouse. You will see a toolbar at the bottom of the screen as shown below. Click on "Main Menu" and you will be prompted to log in. The DVR has no default password so you may just click log in if you have not changed it. After logging in right click your mouse one more time to return your toolbar along the bottom and select "Main Menu" one more time.




In the menu you will start on the "general tab" along the top. You will want to navigate to the "Record" tab in order to begin setting up motion detection. Under the record tab you will need to change the "Channel" line to "All" as shown below. This will allow us to adjust all the channels at once. Next you will click on the "Record Plan" setting shown as the second photo below.


 

Now that we are in the record plan window you will again want to make sure the "Channel" setting at the top says "All". The "Mode" will need to be set to Schedule, and you will want to check the "Detect" box on period 1 as shown below. Finally hit "OK" in the bottom and you will be returned to the Record menu.

 

For the last step you will have to navigate to the "Alarm" menu at the top and select the "Motion Detection" settings as shown below.

 

For the last part of the setup we will have to configure each channel you want on motion individually. I've shown the first two below. When the motion detection page is up you will set the "Channel" line to 1. Next you will check the "Enable" box to the right and below on the "Record Channel" line you will highlight the "1" box. That has now configured channel 1. You will then change the "Channel" at the top to channel 2. When switched you will again check the "Enable" box, and then you will highlight "2" on the "record channel" line. This is so that when motion is triggered on channel 2 it will only begin recording channel 2 and not any other(this is also shown below). Repeat this proccess for each channel you are setting up motion detection on. When you've configured each channel press "OK"


 

After configuring motion on the desired channels you may now exit out of the menu completely. You should now be set up to record on motion only if the guide was followed correctly. You may watch a camera and look for both the motion and record icon to appear when motion is detected on any channel as shown below.


How do I back up video on my SCN4/8 or SEN6 DVR?

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This article will explain how to back up video that was previously recorded on the SCN series DVR.

Note: Navigating the DVR's menu system is most easily accomplished using the mouse that came with the DVR.

Before starting you will need to insert your USB flashdrive or external Hard-Drive in to the DVR.

After having connected a monitor and your cameras to the DVR, and with it powered on, right click the mouse. You will see a toolbar at the bottom of the screen as shown below. Click on "Playback" and you will be prompted to log in. The DVR has no default password so you may just click log in if you have not changed it. After logging in right click your mouse one more time to return your toolbar along the bottom and select "Playback" one more time.

 

In the playback window that is now open you will first want to select which channels you would like to back up video from. They're listed in the lower right hand area. After marking which channels you would like to back up you will select the day you would like to back up in the calendar above the channel selection as shown below. Days that have recordings on them will be a lighter shade of gray then days without. Just click on the day you want and lastly you will press the circling arrows in the lower right also indicated below.

 

You will now have a timeline list of the days recordings. Put a check mark in any hour of the day you would like to back up, just be sure your flash-drive has the needed room available. When you select the hours you want you will see a "Backup" button appear directly above the circling arrows in the lower right(Shown below). Click this button.


You will be taken in to a window where you need to select the device you want to back up to. You should only have 1 USB storage device and it should be listed here. Put a checkmark in the box next to it and click "Backup"

You are now on the final step of backing up. In the window that has just opened(shown below) you should have listed all the files you want to back up. Before pressing start be sure to change the "Backup Format" type to "AVI" as that is what your computer will be able to read. Once you have you will click start. As you can see from the following pictures the backup can take a while. It takes roughly 10 minutes per gig of video you attempt to back up so keep this in mind when backing up large amounts of video.


 

When your backup finally finishes you will be given the message below. At this point you may hit OK and it will be safe to remove your USB device from the DVR. You have successfully backed up video from the DVR.

Which Zmodo DVRs are Compatible with Macintosh OS?

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The following is a list of all current Zmodo DVRs as of December 2013 and whether they are compatible with Mac OS:

 

  • ZMD-DH-SEN6 (Limited Functionality on Mac)
From a Mac, Safari lets you view all channels at once. Cannot playback or view menu functions.
From a Mac, Mozilla only plays one channel at a time. Cannot playback or view menu functions.
From a PC, the user may use either the desktop software or an Internet Explorer browser to have full video viewing functionality, playback, and full menu functionality.
     **Tested on both Snow Leopard 10.6.8 and Mavericks
 
  • ZMD-DT-SFN6 (Full Functionality on Mac)
From a Mac, the user may use Safari to full video viewing functionality, playback, and full menu functionality.
From a Mac, user may use Mozilla to full video viewing functionality, playback, and full menu functionality.
From a PC, the user may use an Internet Explorer browser to have full video viewing functionality, playback, and full menu functionality.
     **Tested on both Snow Leopard 10.6.8 and Mavericks
 
  • ZMD-DT-SCN4 & ZMD-DT-SCN8 (Limited Functionality on a Mac)
From a Mac, Safari lets you view all channels at once. Cannot playback or view menu functions.
From a Mac, Mozilla only plays one channel at a time. Cannot playback or view menu functions.
From a PC, the user may use either the desktop software or an Internet Explorer browser to have full video viewing functionality, playback, and full menu functionality.
     **Tested on both Snow Leopard 10.6.8 and Mavericks
 
  • ZMD-DR-SFN6 (Full Functionality on Mac OS 10.6, but non-compatible with Mavericks)
The user must download the desktop software to the Mac, this DVR will not load on Safari or Mozilla.  Using the desktop software, the user can view live video, playback, and have full menu functionality.
     **Tested on both Snow Leopard 10.6.8 and Mavericks.  Not compatible with Mavericks.
 
  • ZMD-DD-SAN4 & ZMD-DD-SAN8 (Not compatible with any Mac OS)
 
  • ZMD-DD-SBN4 & ZMD-DD-SBN8 (Not compatible with any Mac OS)
 
 

The Video Feed From My Cameras Has Scrolling Lines

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Lines scrolling through your camera images are a sign of signal degradation and are typically caused by one of two things.

  1. The most common cause of lines scrolling through your camera image is signal degradation due to signal strength. If your video cable between the camera and the DVR is too long, or does not have a power adapter of the appropriate amperage, then it is not uncommon to see lines scrolling through the camera.

    This can be solved by increasing the thickness of the cable used, using a stronger power adapter, or using a shorter cable. 


  2. The less common cause(but it does still occur) of signal degradation is interference. If you know your cameras are powered appropriately for the length of cable they are running through then a source of interference is the issue. Sources of intereference can be caused by the wire running past a high voltage line in your wall, along a flourescent light fixture in the ceiling, or something similar.  Anything that runs a lot of electricity through copper wire creates magnetic interference that, if in close proximity to the cameras signal cable, may cause interference in the image. 

 

All pre-packaged kits sold by Zmodo already come with a power adapter that is appropriate for the lengths of cable provided with the kit. Should you wish to use longer cables than the kit provides, you will also need to purchase a stronger power adapter as well.

Recording Resolutions and Quality

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Recording Resolutions and Quality
 
When it comes to overall quality of an analog security camera system, there are a few different variables that you want to look at. Recording resolution, frame rate, image sensor, and the TVL of your cameras(and whether they are focused or not) all make up the overall quality of your image.
 
There are four main recording resolutions in the world of analog security systems. Those resolutions are:
 
960H:  960x480
D1: 720x480
HD1: 720x240
CIF: 260x240
 
The higher the resolution is, the better image quality that is going to be saved to the DVR's hard drive. With the better image quality, you will have a better chance at identifying an individual.
 
When it comes to frame rates, most of our DVRs are rated for 30FPS at CIF resolution per channel. 30 frames per second is comparable to a normal television video feed.
 
Most of our DVRs are capable of recording at least D1 and lower, however there are some trade offs when using a higher resolution. On most of our systems, when using D1, your framerate is cut by at least half. Most of the time, your frame rate is cut by even more than half! This means that while the resolution of your video will be clearer, you are only getting a percentage of what is happening. Some extremely fast movements may not be noticeable with the lower framerate.
 
A DVR listed as Realtime Full D1 can record at D1 resolution and 30FPS. Some DVRs will be marketed as Full D1, but because it doesn't say "realtime", it is not going to be able to record at 30 FPS per channel.
 
There are multiple sizes and types of image sensors. The larger the image sensor is, the better it should reproduce color. This means that a 1/4 inch image sensor is not as good as a 1/3 inch image sensor. As far as types go, there are CCD and CMOS. Typically speaking, a CCD image sensor is better than a CMOS image sensor.
 
The last part of the quality equation is TVL or better known as TV Lines. TV Lines are a measure of horizontal resolution. The lines of resolution are too small to be able to be seen with the human eye. One has to use a special chart to be able to count the lines of resolution.
 
 

How Do I Format The HDD On A DVR-H9104, H9108, or H9106?

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You may need to format an HDD in your DVR if the recording is no longer working properly or you have installed a new HDD.

 This guide was written using a DVR-H9104, but the steps should be identicle for the DVR-H9108, DVR-H9106, and DVR-H9216.

First, right-click on the mouse and select "Main Menu" from the list.

If there is a username and password, the DVR will ask for it now.  After that is entered, you will see the Main Menu.  

Select "Device".  It is located in the middle of the bottom row.

 

The Device Management screen will now be shown.  From this page, we want to select "HDD". It is located in the top left of this screen

 

From the HDD Management screen, put a check mark in the "Select" column next to the HDD you want to format.  Then choose, "Format HDD".  This will ERASE ALL VIDEO FOOTAGE ONLY.

 

Once the Format is completed, you can exit out of all of the DVR menus and the DVR will begin recording based on it's recording schedule.

How Do I Format The HDD On A DVR-H8114, H8118, or H8116?

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You may need to format an HDD in your DVR if the recording is no longer working properly or you have installed a new HDD.

This guide was written using a DVR-H8114, but the steps will be identicle on the H8118 and the H8116. 

 

First, right-click on the mouse and select "Main Menu" from the list.

 

After inputting your username and password, you will be shown the Main Menu.  From the Main Menu, select "Hard Drisk" in the middle of the screen.

 

From the Hard Disk menu, select a Hard Disk from the dropdown.  Make sure that the Operation says "Format" and then click "GO".  This will ERASE ALL VIDEO FOOTAGE ONLY.

 

After the format is finished, back out of all the menus and the DVR should automatically begin recording based on it's recording schedule.

How Do I Format the HDD On A SCN4, SCN8, and SEN6?

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The SCN4, SCN8, and SEN6 will automatically format an HDD on boot up if it doesn't detect a format.  While this guide uses pictures from an SCN4, it will be the exact same for the SCN8 and SEN6.  It may be necessary to manually format an HDD for troubleshooting purposes.

 

First, go to the Main Menu and then choose "System"

 

Click on "HDD Manage" and you will be presented with the screen below.  

 

From this menu, choose "Format Disk".  This will ERASE ALL VIDEO FOOTAGE ONLY.

The DVR will ask you if you are sure you want to do this.  Click "OK' to proceed or "Cancel" to abort.

 

When the Format is completed, you will see the screen below.  You can now exit out of all menu's on the DVR and let it record according to the configured schedule.


How Do I Hook Up a Zmodo DVR ?

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Basic Hook Up Instructions

The video below will show you how to hookup your cameras to your DVR, your DVR to your monitor, and the power supplies to your DVR and cameras

 

PPPoE (Point-to-Point Protocol over Ethernet)

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PPPoE (Point-to-Point Protocol over Ethernet)


Product:Any DVR, NVR, or IP cameras that require port forwarding.

Overview
Short summary on PPPoE internet connections and how to configure them to work with our DVRs.


PPPoE

PPPoE is a network protocol that is primarily used on DSL internet services. It is used mainly with with PPPoE-speaking DSL services where a PPPoE-speaking modem-routerconnects to the DSL service or when a DSL modem is connected to an ethernet router using an Ethernet cable. Basically it needs authentication or a log in info from the ISP for the modem with the router.

How does this affect Network Setups on our DVR's?

On PPPoE network setups, the DVR is configured in the same manner as any normal network setups. You can still change the DVR's network type to DHCP and set it up locally. However, for port forwarding to work, the modem will need to be bridged to a router. The router will also need to have the same log in information that the modem has, otherwise when bridging occurs, the customer will lose internet connection without the log in information of the modem.


Created by:Zmodo Support

Interactive Network Tutorial

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Interactive Network Tutorial

To access our new interactive networking tutorial, please visit the following link: Here

 

 

Can’t Login With Internet Explorer on ZMD-DD-SAN4/SAN8 and ZMD-DD-SBN4/SBN8

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If you are able to load the web interface on Internet Explorer for the DVR, but you get the error "Login Failed" every time you try to login, it is possible the IP Access setting is configured incorrectly.
 
The IP Access setting, when set to "Allow Access", allows you to configure an IP Access list which will limit which IP addresses are able to connect to the DVR. This is really only helpful if every device you have uses a static IP.
 
We recommended setting this setting to "Disabled". This means that any IP address can connect to the DVR as long as the User Name and Password match what is set on the DVR. If you are planning on using a cell phone to connect to this DVR, it is imperative to have this setting set to "Disabled".
 
To change the setting, go to "Settings" and then "Net".
 
On the "Net" page, click the button that says "Next Page" twice.
 
Find the setting labeled "IP Access" and using the arrows, change it to "Disabled"
 
Navigate to the "Save" tab and choose "Save and Exit".
 
Now try to connect to the DVR with Internet Explorer.
 
** Keep in mind that the username is case sensitive and "Admin" has a capital "A".

There is a Red "H" on the Screen

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If you see a red "H" icon on the DVR screen, then there is an issue with the Hard Drive (HDD). That red H is like the "Check Engine" light for the HDD, that something somehow is wrong with the HDD. Any of the following could be going on:
 
 
There is no HDD in the DVR.
The hard drive Needs to be formatted.
The DVR is not properly detecting the HDD
The HDD is malfunctioning.
The DVR may need a software update so that it can successfully communicate with the HDD.
 
*When the HDD is malfunctioning, the DVR may also freeze periodically or reboot over and over again.
 
If your DVR has a HDD installed, please try the following:

-Check the HDD cables inside of the DVR, as shown in this How-To Video:



-Disconnect all cameras by unplugging all BNC cables from the channel inputs on the back of the DVR.
 
-Reboot the DVR.
 
-When the DVR turns back on, you should now be able to get to the HDD Management Menu. (When the HDD is malfunctioning and is attempting to continue to record, this is when the DVR may start freezing, rebooting, etc. Removing the cameras makes the DVR stop recording, so disconnecting the cameras and rebooting the DVR should enable the end user to access all menus.)
 
-Reformat the HDD using the DVR's HDD Management Menu
 
-Re-connect the BNC video cables to the channel inputs on the back of the DVR.
 
Theoretically, this should fix the HDD's ability to communicate with the DVR. If your DVR continues to display the red H, freeze, or reboot after completing these steps; please give us a call and we can try a software update.
 
Zmodo technical support is available at 866-551-6881.
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