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My cameras are in black and white all the time
If your cameras are in black and white all the time it could be because they are in a dimly lit environment, and so the night vision feature remains on all the time. Some Zmodo cameras models will...
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What DVR Do I Have?
Using our knowledge base can be difficult if you are unaware of what DVR you have. For articles relevant to your DVR, click on the picture that looks most like yours below:...
View ArticleWhat Kind of Hard Drive Will Work in a Zmodo DVR?
What Kind of Hard Drive Will Work in a Zmodo DVR? In a Zmodo DVR, you can use almost any hard drive that uses the SATA interface. You will want to follow the basic requirements when choosing which...
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Capture Image with Zviewer on iPhone
If you are pressing the camera button on the Zviewer app and it is not saving an image to your camera roll on your iPhone, then please follow these steps to enable this feature. 1. Go to the...
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Troubleshooting Camera Connection to the Simplified POE NVR
In the event that the Simplified POE Cameras (SKU ZP-IBT15-S or ZP-IBH15-S) are not showing any video when connected to the Simplified POE NVR (SKU ZP-NE14-S) please complete the following steps:...
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DVR Shows in Chinese on My Computer
DVR is Showing in Chinese (9118-4, SBN8-4-6, SAN8-4) If you go to access a DVR on a computer, and it opens and shows in Chinese instead of English that may mean that the computer is missing the...
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How to connect the SNC4, SCN8, and SEN6 to the General CMS software
This is a tutorial on how to connect DVRs with the SKU numbers SCN4, SCN8 and SEN6 to the General CMS software that came with the DVR units. If you have misplaced the disc, click here to download...
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What size camera lens do I need?
Use our Field of View calcuator to see what lens size will work best for the environment you want to monitor. Calculate Field of View To help visualize how lens size will affect the field of view,...
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How long will the DVR's hard drive record before overwriting?
There are several factors that will affect how long video is saved on the hard drive before it is overwritten. It will depend on how many cameras are recording, the frames per second they are...
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How does the Intelligent Recording Work?
The new Zmodo Simplified Power Over Ethernet NVR with firmware version V40.0.1.9 or newer has only two recording options: Basic Recording and Intelligent Recording. If you pick Basic Recording, the NVR...
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How to Fix Image Distortion on ZMD-DT-SFN6
The DT-SFN6 DVR units with a 2013 hardware and software build will sometimes display various kinds of screen distortion on camera channels. This distortion can appear as screen bending, dark wavy...
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How to Weatherproof Cable Connections
When installing cameras outdoors, it is always necessary to weatherproof the ends of the cables where the camera connects to the cable. It is a good idea to weatherproof the entire length of cable that...
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Zsight Update Published May 27, 2014
This new update has several major changes. 1. Zsight now requires the user to create an account and login. Each device ID can only by assigned to one user account. 2. You will also need...
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How to Backup and Convert Video Files for a DR-SFN6, H9124, or H9128
1. Enter the “Video Search” screen from SUB MENU →VIDEO SEARCH or MAIN MENU→PLAYBACK as shown below: 2. Enter date to be searched in the date box or select the day from the calendar box....
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What to Do When Your Order is Missing Items
We appreciate when you choose Zmodo as your security equipment provider, and we strive to make sure that every item is packaged correctly and with care. In the event that your order arrives and it is...
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How to Backup Video and Convert to AVI using the Old H9104V, Old H9108V, or...
How to Convert Video from H.264 format to AVI format 1.First thing that you will need is a usb flash drive to backup your files from the DVR. 2. Insert the usb flash drive into the usb port on the...
View ArticleEmail setup for dvrs
Email Alert Settings Gmail Email Alert Settings **Before using your Gmail account as your SMTP server, be sure that you have enabled Gmail POP3 or Gmail IMAP through settings in your Gmail...
View ArticleEmail Alert Settings
Email Alert Settings Gmail Email Alert Settings **Before using your Gmail account as your SMTP server, be sure that you have enabled Gmail POP3 or Gmail IMAP through settings in your Gmail...
View ArticleWhat Kind of Hard Drive Will Work in a Zmodo DVR?
What Kind of Hard Drive Will Work in a Zmodo DVR? In a Zmodo DVR, you can use almost any hard drive that uses the SATA interface. You will want to follow the basic requirements when choosing which...
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InstallCard
Zmodo systems come with and InstallCard that offers the option for you to hire a third-party installation company install the security cameras for you. The card will instruct you to go to...
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