My Camera Images are "Rolling"
Camera Images are "Rolling" All DVRs If the camera images are "Rolling" and/or the DVR is displaying in only black and white, the DVR Video System is in PAL mode. To change the Video System go...
View ArticleWhich DVRs are Compatible with 3TB Hard Drives?
Western Digital recently released a 3TB DVR rated Hard Drive called the Western Digital Purple Grade 3TB HDD. The following is a list of current Zmodo DVRs and whether they are compatible with Western...
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What to Do When Your Order is Missing Items
We appreciate when you choose Zmodo as your security equipment provider, and we strive to make sure that every item is packaged correctly and with care. In the event that your order arrives and it is...
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CM-Z2213GY Quick Setup Guide
Parts Needed: 1 – 5 Amp Power Supply provided with camera 2 – 18 Gauge Siamese Wire for camera control Blue = Positive Red = Negative 3 – BNC Video cable for camera Installing Camera:...
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CM-Z2213GY Dome Settings Menu
Main Menu Dome Settings Language: English, Chinese TV Standard: NTSC, PAL (Changing the TV Standard to PAL shifts the Menu down on the screen but does not render the camera useless.) Dome Title: Can be...
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SAN4, SAN8, SBN4, SBN8, and SBN6 Firmware update
DISCLAIMER: Only for DVR's with current firmware version ending in: 20130426 Do not install on for any other reason. Please call if you are unsure. This same error can be caused by an incorrect...
View Article“HELP! I suddenly can’t see my cameras remotely!”
If you were able to access your DVR remotely, and you are not able to access it any more, it may be that your external IP address has changed. To solve this common issue, you should understand some...
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How to Enable Automatic Daily or Weekly Reboot
We recommend to reboot your security system periodically to maintain product stability. Like every device that includes a motherboard, it is a good idea to reboot it now and then! All of the Zmodo IP...
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Nothing Happens When I Click "Login" When I Try to Connect to the DVR Online.
If the IP Access setting in the DVR is set to Enable instead of Disable, then nothing will appear to happen when you click "Login" while attempting to login to your DVR online. If nothing happens...
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Reset Password to Factory Defaults for SBN4, SBN8, SBN6, SAN4, and SAN8
To restore your password to factory defaults, you will need to jump the two pins on the motherboard as shown below. To do this, you only need to use a flathead screwdriver or metal paper clip to...
View ArticleWhat Kind of Hard Drive Will Work in a Zmodo DVR?
What Kind of Hard Drive Will Work in a Zmodo DVR? In a Zmodo DVR, you can use almost any hard drive that uses the SATA interface. You will want to follow the basic requirements when choosing which...
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How to Enable Email Alert with SnapShot on the SCN4 or SCN8
The following steps describe how to enable email alerts with snapshot for the SCN series DVR. This video describes these steps as well: http://youtu.be/sSgP6t5E-bA In order for the email alert...
View Article“HELP! I suddenly can’t see my cameras remotely!”
If you were able to access your DVR remotely, and you are not able to access it any more, it may be that your external IP address has changed. This video describes how to fix a changed IP address, as...
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Remote Network Setup
Once you have completed the Local Network Setup, you should have an internal IP address for your DVR. The next step in the process is to forward ports pertaining to the DVR, so that you can see your...
View ArticleEmail Alert Settings
Email Alert Settings Gmail Email Alert Settings **Before using your Gmail account as your SMTP server, be sure that you have enabled Gmail POP3 or Gmail IMAP through settings in your Gmail...
View ArticleComplete User Manual for the DT-SAN4, DT-SIN4, DX-SAN8, and DX-SIN8
The full user manual for the DT-SAN4, DT-SIN4, DX-SAN8, and DX-SIN8 can be downloaded from this link:...
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How do I play back video on the SBN 4/8/6 or SAN 4/8?
These instructions will show you how to play back previously recorded video on the SBN and SAN series DVR's. Note: Navigating through the DVR is most easily accomplished with the mouse that came with...
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How do I backup video recorded on my SBN 4/8/6 or SAN 4/8 DVR?
These instructions will show you how to backup previously recorded video on the SBN and SAN series DVR's. Note: Navigating through the DVR is most easily accomplished with the mouse that came with it....
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Reset Password to Factory Defaults for SBN4, SBN8, SBN6, SAN4, and SAN8
To restore your password to factory defaults, you will need to jump the two pins on the motherboard as shown below. To do this, you only need to use a flathead screwdriver or metal paper clip to...
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Connecting an Onvif Device to a 3rd Party Onvif Viewing Software
All of the current IP based Zmodo products are Onvif compatible, which means that they can be viewed from 3rd Party viewing softwares such as iSpy and Genius Vision. The following video describes how...
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